Customer and Personal Service Skills & Knowledge Gaps for Food Servers, Nonrestaurant
Food Servers, Nonrestaurant
Medium
Customer and Personal Service Skills & Knowledge Gaps for Food Preparation Workers
Food Preparation Workers
High
Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
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Administration and Management Skills & Knowledge Gaps for Food Servers, Nonrestaurant
Food Servers, Nonrestaurant
Low
Administration and Management Skills & Knowledge Gaps for Food Preparation Workers
Food Preparation Workers
Medium
Administration and Management
Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
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